Xplor Pay builds a global product-led team with Colab

Xplor Pay is a global embedded payments platform built for vertical SaaS businesses. It helps merchants deliver seamless payment experiences while improving outcomes for consumers worldwide.

Part of Xplor Technologies, the company serves over 106,000 customers and has processed more than $38 billion in payments across 20 markets. With a globally distributed product team, Xplor is committed to a customer-obsessed mindset—combining strategy, discovery, and delivery to drive continuous innovation at scale.

With a growing global footprint, Chief Product Officer Nick Campbell knew that delivering consistent, customer-obsessed product work at scale would take more than ambition—it required structure, alignment, and ongoing capability-building.

The challenge

“As a global organisation, I’m responsible for making sure we’re customer-obsessed at all times,” says Nick.

“That means levelling up our product management team on all the skill sets required—from discovery and strategy through to delivery and customer engagement.”

Xplor needed a partner who could help build those skills across their global team while creating space for reflection, peer learning, and leadership growth.

The partnership

Over the past two years, Xplor has worked closely with Colab to do just that—embedding learning across multiple levels of product experience and location.

“We partnered with the team at Colab to help level up our global team of product managers—participating in cohorts that span product fundamentals, strategy, and leadership.”

The Xplor product team joined our cohort-based programmes designed to meet their needs. These weren’t one-off sessions—they were structured learning journeys built around real-world product challenges, peer-to-peer interaction, and global best practice.

What stood out:

• Cohort-based learning that brought together product managers from across markets

• Content that scales, from foundational practice to strategic leadership

• Opportunities to connect for the Xplore team with other product-led organisations in NZ, Australia, the UK and the US

The outcome

The results have been tangible and wide-reaching. The product team at Xplor Pay is now more aligned, more confident, and more deeply connected—internally and externally.

“I’m really pleased with the results of this engagement. It’s allowed my product team to network with other like-minded folks from product-led organisations, and work closely with global members.”

They’re not just learning—they’re leading. With shared language, stronger strategy muscles, and an appetite to keep improving.

A recommendation

“Very happy to recommend the Colab team to any other organisation looking to level up their product organisation and drive a product-led mindset.”

— Nick Campbell, CPO at Xplor Pay

A partner for product capability at scale

What began as a need to upskill a global product team has grown into an ongoing partnership focused on alignment, confidence, and product leadership. We help Xplor build the capabilities, mindset, and community to lead at scale.

If you’re growing a product organisation and want to embed real product thinking—across markets and levels—let’s talk.