Last updated: 11 November 2026

Who we are

This policy explains how Colab Learning Ltd (“Colab”, “we”, “us”) collects, uses and protects your personal information. It covers both of our websites and the services we offer through them:

• Colab Cohorts (colabcohorts.com): live cohorts, on-demand learning, mentoring, community and events.
• Colab Engage (colabengage.com): consulting and training for product teams and organisations.

If you have a question about this policy or your information, contact our privacy officer at hello@colabcohorts.com.

What we collect

Information you give us, for example when you apply for a cohort, book a call, register for an event, sign up to our newsletter, take a diagnostic, join our community or work with us:

• your name, email address, phone number and location
• your job title, employer, experience and LinkedIn profile
• your goals and anything else you tell us in an application, survey or conversation
• billing and invoicing details (we don’t store full card numbers)
• feedback and testimonials you choose to give us

Information created when you take part, such as attendance, the work and contributions you share in sessions or our member community, and survey responses.

Information collected automatically when you use our websites, such as your device and browser type, IP address, pages visited and how you arrived at our site. See Cookies and tracking below.

Information from other people, for example your employer if they enrol you or engage us to train their team, a partner who refers you, or publicly available professional information (such as a LinkedIn profile) when we contact organisations about our services.

How we use it

We use your information to:

• review applications and run our cohorts, events, mentoring, community and consulting work
• contact you about your application, booking, enrolment or engagement
• invoice and take payment, and help you request professional development funding from your employer
• send you newsletters and updates where you’ve agreed to receive them
• understand how our websites and programs are used so we can improve them, and measure our advertising
• share your testimonial or feedback publicly, but only with your permission
• meet our legal, tax and accounting obligations

Events

For events we run, online or in person, we will ask your permission to add you to our mailing list. We’ll only add you if you say yes.

Some events are run with partners or sponsors. For select events, where we tell you so on the event page or registration form before you sign up, your registration details (usually your name, email address, job title and company) may be shared with the partners named for that event. Once shared, the partner’s own privacy policy applies to how they use your details.

We may take photos or record sessions at events. We’ll let you know when this happens, and you can ask us not to include you.

Marketing emails

We only send marketing emails, like our newsletter, where you’ve agreed to receive them or where the law otherwise allows. You can unsubscribe at any time using the link in any email, or by emailing hello@colabcohorts.com.

Who we share it with

We don’t sell your personal information. We share it only where needed:

• Service providers who help us run Colab, such as our CRM (Pipedrive), application forms (Typeform), scheduling (Calendly), member community (Circle), website pop-ups (OptiMonk), testimonials (Testimonial.to), website hosting, email, video conferencing, payment and accounting tools, and analytics and advertising platforms (Google, Meta, LinkedIn and Microsoft). These providers may only use your information to provide their service to us.
• Instructors and facilitators who deliver your cohort or session.
• Event partners, only as described under Events.
• Your employer, if they are paying for your place or have engaged us to work with your team. We may share your enrolment, attendance and completion, and summarised feedback.
• Professional advisers, regulators or law enforcement, where we are required or allowed to by law.
• A buyer or successor, if all or part of our business is sold or restructured.

Cookies and tracking

Our websites use cookies and similar technologies to work properly, understand how they’re used and measure our marketing. These include:

• Google Analytics and Google Ads, to measure site visits and ad performance
• Meta (Facebook) Pixel and the LinkedIn Insight Tag, to measure and target our ads on those platforms
• Microsoft Clarity, which records how visitors interact with our pages (clicks, scrolling and mouse movement) to help us improve them
• OptiMonk, to show pop-ups such as our newsletter sign-up

You can block or delete cookies in your browser settings, and manage ad preferences through your Google, Meta and LinkedIn account settings. Some parts of our sites may not work properly if you block all cookies.

If you comment on our blog, we collect the details in the comment form and your IP address to help detect spam. Pages that embed content from other sites (such as videos) behave as if you visited that site, which may collect data about you.

Where your information is stored

Our team and service providers work across New Zealand, Australia, the United Kingdom, Indonesia, the United States and other countries, so your information may be stored or accessed outside the country you live in. When this happens, we take reasonable steps to make sure it is protected to a standard comparable to the privacy laws that apply to you.

How long we keep it

We keep your information only as long as we need it for the purposes above, or as required by law. Financial records are kept for as long as tax law requires. Marketing preferences are kept until you unsubscribe. When we no longer need information, we delete or anonymise it.

Keeping it safe

We use reasonable technical and organisational safeguards to protect your information from loss, misuse and unauthorised access. No system is completely secure, and if a privacy breach is likely to cause you serious harm, we will tell you and the relevant regulator as the law requires.

Your rights

Depending on where you live, you can:

• ask for a copy of the personal information we hold about you
• ask us to correct it
• ask us to delete it, or to limit how we use it
• object to us using it for marketing, or withdraw your consent at any time

To make a request, email hello@colabcohorts.com. We’ll respond as soon as we can, and within the timeframes required by law. We may need to confirm your identity first, and we may keep some information where we are legally required to.

If you’re unhappy with how we’ve handled your information, please contact us first so we can try to fix it. You can also complain to your local privacy regulator:

• New Zealand: Office of the Privacy Commissioner (privacy.org.nz)
• Australia: Office of the Australian Information Commissioner (oaic.gov.au)
• United Kingdom: Information Commissioner’s Office (ico.org.uk)

Children

Our programs and services are designed for adults and are not directed at people under 18.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.

Contact us

Colab Learning Ltd
Email: hello@colabcohorts.com